Shipping policy
Shipping Policy
Thank you for shopping with Homely & Co.
We are committed to processing and delivering your order as quickly and carefully as possible. Please read our shipping policy below for more information.
Order Processing
Once your order is placed, you will receive an order confirmation email.
Orders are usually processed within 1 to 3 business days. Processing times may vary during busy periods, holidays, or due to stock availability.
Shipping Time
Estimated delivery time is up to 10 business days after your order has been processed.
Please note that delivery times are estimates and may vary depending on your location, courier service, customs procedures, holidays, or circumstances beyond our control.
Shipping Confirmation and Tracking
Once your order has been shipped, you may receive a shipping confirmation email with tracking information, if available.
Please allow some time for the tracking information to update after shipment.
Shipping Address
Please make sure your shipping address is complete and accurate before placing your order.
Homely & Co. is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.
Delayed Orders
While we do our best to deliver all orders within the estimated timeframe, delays may sometimes occur.
If your order has not arrived within the expected delivery period, please contact us at support@ecomhomelyco.com with your order number, and our support team will assist you.
Lost or Damaged Packages
If your package is lost, damaged, or arrives with missing items, please contact us as soon as possible at support@ecomhomelyco.com.
Please include your order number and, if applicable, clear photos of the damaged item or package so we can review the issue and provide a suitable solution.
Contact Us
If you have any questions about shipping or delivery, please contact us:
Homely & Co.
Email: support@ecomhomelyco.com